Shipping Policy

At Modera, we understand the importance of timely and reliable shipping. We strive to provide our customers with a seamless shopping experience by offering efficient shipping services. This Shipping Policy outlines the details of our shipping process to ensure transparency and clarity.

Shipping Methods

We offer various shipping methods to cater to the diverse needs of our customers. The available shipping methods may vary depending on the destination and the items in your order. During the checkout process, you will be presented with the available shipping options for your specific order.

Processing Time

Once your order is placed, our dedicated team works diligently to process and prepare your items for shipping. The processing time may vary depending on the complexity of your order and the availability of the items. Typically, orders are processed within 1-3 business days.

Shipping Time

The shipping time refers to the duration it takes for your order to be delivered after it has been shipped. The shipping time may vary depending on the shipping method selected and the destination of your order. Please note that the shipping time does not include the processing time.

Shipping Costs

The shipping costs are calculated based on various factors, including the weight and dimensions of the package, the shipping method selected, and the destination of your order. During the checkout process, you will be provided with the shipping cost for your specific order.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your order and estimate the expected delivery date. You can track your order by visiting the designated tracking website and entering your tracking number.

International Shipping

We offer international shipping to select countries. The availability of international shipping and the applicable shipping costs will be displayed during the checkout process. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer.

Shipping Restrictions

There may be certain restrictions on shipping certain items to specific locations. These restrictions may be imposed by the shipping carrier or the destination country's customs regulations. If an item in your order is subject to shipping restrictions, you will be notified during the checkout process.

Shipping Updates and Delays

We strive to provide accurate and up-to-date information regarding the status of your shipment. In the event of any unforeseen delays or disruptions in the shipping process, we will promptly notify you via email. We appreciate your understanding and patience in such situations.